Dear Passengers, In order to ensure your smooth travel, please be sure to get a detailed understanding of local entry and exit regulations through official channels such as official website of the International Immigration Administration before your travel.

Notice of Shenzhen Airlines Company Limited on the Suspension of Member Login and Registration for Passengers under Fourteen Years Old

      Thank you for registering as a Shenzhen Airlines member. Section 2, Article 31 in Personal Information Protection Law of the People's Republic of China is as follows: Personal information processors processing the personal information of minors under the age of fourteen shall obtain the consent of the parents or other guardians of the minors. Shenzhen Airlines Company Limited will take corresponding safety measures to optimize and upgrade the system according to the information protection requirement, and therefore member login and registration for passengers under fourteen years old is suspended. We are sorry for any inconvenience that may be caused. If you need to book a ticket, your guardian can book it for you. 24-hour customer service hotline: 95361.