Tips：The contents on this page would be updated at irregular intervals, so there may be a circumstance that the information failed to be updated in time. Thanks for your understanding. It is recommended that you should confirm by telephone before going to any ticket office, or consult in real time the 24-hour customer service hotline of Shenzhen Airlines.
| International / regional | Name | Phone number | Fax | Address |
|---|---|---|---|---|
| Hanoi | Hanoi Sales Department | 0084-0243-5190888 | 0084-0243-5190888 | Room 04,09th Floor, Prime Center, 53 Quang Trung Street, Hai Ba Trung District, Hanoi, Vietnam |
| Singapore | CA Singapore Sales Department | 065-62252177 | 065-62257546 | #20-21 Republic Plaza, 9 Raffles Place |
| Osaka | CA Osaka Sales Department | 0081-6-62635333 | 0081-6-62635338 | 1F, Osaka Sakaisuji Bldg.2-13, Bakuromachi-2-Chome,Chuo-Ku,Osaka, 541-0059, Japan |
| Tokyo | CA Tokyo Sales Department | 0081-3-52510842 | 0081-3-52511801 | Air China Bldg, 2-5-2 Toranomon, Minato-ku, Tokyo 105-0001 Japan |
| Nagoya | CA Nagoya Sales Department | 0081-52-2201122 | 0081-52-2201123 | 1st Fl, Marunouchi-ST Bldg., 2-20-25, Marunouchi, Naka-ku, Nagoya 460-0002 Japan |
| Sapporo | CA Sapporo Sales Department | 0081-11-2331688 | 0081-11-2331666 | Shikishima Bldg. 6F 3-1 Kita-nijyo-nishi, Chuo-ku Sapporo-shi, Hokkaido 060-0002 Japan |
| Seoul | CA Seoul Sales Department | 82-2-7746886 | 82-2-7739233 | 2F, HanSan B/D., 115, SeoSoMun-Ro, Jung-Gu, Seoul, Korea 04515 |
| Taipei | Taipei Sales Department | Reservation: 00800-86-100-999 Office Tel: 00886-2-8101-1186 |
00886-2-8101-1106 | Room D, 61F, Building 101 Taipei, No. 7, Section 5, Xinyi Road, Xinyi District, 101 Taipe |
| Hong Kong | CA Hong Kong Sales Department | 00852-39709000 | 00852-21119560 | Room 1906-1910, China Resources Building, 26 Harbour Road, Wanchai, Hong Kong |
| ZH Hong Kong Sales Department | 00852-31695080 | 00852-28400609 | 6/F 606 67 MODY ROAD PENINSULAR CENTRE TSIM SHA TSUI KOOWLOON | |
| KualaLumpur | CA KualaLumpur Sales Department | （603）21661999 | （603）21663999 | Level15,Plaza OSK, Jalan Ampang |
| Bangkok | CA Bangkok Sales Department | 00662-108-1888 | 00662-108-1889 | 98 Sathorn square Office Tower,9th Floor,Unit 9008-9010,North Sathorn Road,Silom,Bangrak,Bangkok |
| London | London Sales Office of Air China | 44-20-32750200 | 44-20-76307792 | West Wing, 11th Floor 389 Chiswick High Road London, United Kingdom W4 4AJ |
| Phnom Penh | Phnom Penh Sales Office of Shenzhen Airlines | +855 (0) 23963186 | not available | Suite 2501, Diamond Island Diamond Twin Tower, Phnom Penh, Cambodia |
| Doha | Doha Sales Department | 00974-44227362 | 00974-44227320 | Mannai Travel Head Office, Al Nuaimi Building, Matar Qadeem, Building #3, Street#860, Zone#45, Doha, Qatar |
| Barcelona | CA Barcelona Sales Department | 0034-931190123 | not available | Plaza de la Universidad 3, 4-1, 08007 Barcelona, Spain E-Mail： comercialbarcelona@airchina.es |
| JeJu | CA JeJu Sales Department | +82-64-745-2650~1 | +82-64-745-2654 | RM 301, 3F, 3319, 1100-Ro, Jeju city, Korea |
| Ho Chi Minh City | CA Ho Chi Minh City Sales Department | 84-8-38233888 | 84-8-38233666 | Add:U803, 8th Floor, Sunwah Tower, 115 Nguyen Hue, Dist 1, HCM , Vietnam. E-Mail： ticket@airchina.com.vn |
| Domestic Sales Departments | Name | Phone number | Fax | Address |
|---|---|---|---|---|
| Beijing | Service Counter | -- | -- | Window 9 and 10 of Counter H33, 4th floor, Terminal 3, Beijing Capital International Airport |
| Chongqing | Service Counter | -- | -- | The counter of Shenzhen Airlines, Terminal 3, Chongqing Jiangbei International Airport |
| Shenzhen | Service Counter | -- | -- | Island G and H, Departures Hall, 4th floor, Terminal 3, Shenzhen Bao'an International Airport |
| Guangzhou | Service Counter | -- | -- | Counter 12-13, Area C, Departures Hall, Terminal 1, Guangzhou Baiyun International Airport |
| Nanning | Service Counter | -- | -- | Island E opposite the Gate 9, Departures Hall, 3rd floor, Terminal 2, Nanning Wuxu International Airport |
| Kunming | Service Counter | -- | -- | Counter 325 between Area E and Area F, Kunming Changshui International Airport |
| Chengdu | Tianfu Service Counter | -- | -- | Counter 14-15, Island F, Terminal 2, Chengdu Tianfu International Airport |
| Shuangliu Service Counter | -- | -- | Ticket Counter No. 96, Departure Hall U Island, 3rd Floor, T2 Terminal, Chengdu Shuangliu International Airport | |
| Nanchang | Service Counter | -- | -- | Counter 4, 2nd floor, Terminal 2, Nanchang Changbei International Airport |
| Quanzhou | Service Counter | -- | -- | Counter B1-B2 (the counter of Shenzhen Airlines), Gate 2, Domestic Departures Hall, Quanzhou Jinjiang International Airport |
| Wuxi | Service Counter | -- | -- | Counter 66 (the counter of Shenzhen Airlines), Terminal 2, Wuxi Shuofang International Airport |
| Nantong | Service Counter | -- | -- | The counter of Shenzhen Airlines, 2nd floor, Terminal 3, Nantong Xingdong International Airport |
| Nanjing | Service Counter | -- | -- | Counter 12 (the counter of Shenzhen Airlines), Departures Hall, Terminal 2, Nanjing Lukou International Airport |
| Zhengzhou | Service Counter | -- | -- | Counter 4-394-B3 and 4-395-B3, at the sightseeing elevator opposite the Check-in Island D and E, Domestic Departures Hall, Terminal 2, Zhengzhou Xinzheng International Airport |
| Shenyang | Service Counter | -- | -- | Island B, Departures Hall, Terminal 3, Shenyang Taoxian International Airport |
| Harbin | Service Counter | -- | -- | Area E, Departures Hall, 2nd floor, Harbin Taiping International Airport |
| Xi'an | Service Counter | -- | -- | The counter of Shenzhen Airlines, on the right after entering the Gate 224, Terminal 2, Xi'an Xianyang International Airport |
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