Dear Passengers, In order to ensure your smooth travel, please be sure to get a detailed understanding of local entry and exit regulations through official channels such as official website of the International Immigration Administration before your travel.

Shenzhen International/Regional Transit Process




Shenzhen Transit Process


From Mainland China to International/Regional Destinations via Shenzhen
TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport Passengers do not need to claim checked luggage
1.Processing procedures (Customs,Immigration,Security) after passing through Customs,Immigration&Quarantine(CIQ) on the 3rd floor of Terminal 3 2.Wait in the International Departure Area 3.Board at the boarding gate
If not completing the TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport
1.Claim checked luggage at Domestic Arrivals Hall on 2nd floor of Terminal 3 2.Check in on 4th floor of Terminal 3 3.Processing procedures(Customs,Immigration,Security)after passing through Customs,Immigration&Quarantine(ClQ)on the 3rd floor of Terminal 3
4.Wait in the International Departure Area 5.Board at the boarding gate
From International/Regional Origins to Mainland China via Shenzhen
TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport Passengers do not need to claim checked luggage
1.Proceed to the lmmigration Procedures(Immigration Inspection)on 1st floor of Terminal 3 2.Customs inspection for checked and carry-on luggage
3.Proceed to the Domestic Departure Area through the transfer channel 4.Board at the boarding gate
If not completing the TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport
1.Proceed to the lmmigration Procedures(Immigration Inspection)on 1st floor of Terminal 3 2.Claim checked luggage at International Arriyals Hall on 1st floor of Termingl 3 3.Customs inspection for checked and carry-on luggage
4.Check in on 4th floor of Termingl 3 5.Wait in the Domestic Departure Area 6.Board at the boarding gate
From International/Regional Origins to International/Regional Destinations via Shenzhen
TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport Passengers do not need to claim checked luggage
1.Process immigration clearance in the International Transit Hall on the first floor of Terminal 3. 2.Wait in the International Departure Lounge. 3.Board at the boarding gate
If not completing the TCl Transfer Procedure
▶ Flight arrives at Shenzhen Airport
1.Proceed to the lmmigration Procedures(Immigration Inspection)on 1st floor of Terminal 3 2.Claim checked luggage at International Arriyals Hall on 1st floor of Termingl 3 3.Customs inspection for checked and carry-on luggage
4.Check in on 4th floor of Termingl 3 5.Processing procedures(Customs,Immigration,Security)after passing through Customs,Immigration&Quarantine(ClQ)on the 3rd floor of Terminal 3 6.Wait in the International Departure Lounge.
7.Board at the boarding gate

Definition of TCl:

Passengers holding tickets with two or more flights specified or tickets with two or more consecutive ticket numbers,where the originating station checks the baggage through to the final destination and completes the check-in procedures for each transit station.(Transit flights within 24 hours).

*Notice: Passengers arriving at airport should follow the transit signs in the airport for connecting fights.

If the scheduled departure time of your second connecting flight is after 2:00AM on the day following the scheduled departure time of your first segment,please make sure to retrieve your checked luggage upon arrival at Shenzhen Airport.



Minimum Connecting Time forTCl or Through Check-in

Transfer Locatio Transfer Type Minimum Connecting Time
Shenzhen From Mainland China to International/Regional Destinations via Shenzhen 120 minutes
From International/Regional Origins to Mainland China via Shenzhen 120 minutes
From International/Regional Origins to International/Regional Destinations via Shenzhen 150 minutes
Note: lf the transfer time is less than the above-mentioned time,TCl service cannot be guaranteed.

Transfer Accommodation Service

Transfer LocationTransfer TypeConnecting TimeOperating Carrier for Previous and Subsequent Flights
Shenzhen From Mainland China to International/Regional Destinations via Shenzhen6 hours≦Connecting Time≦36 hoursShenzhen Airlines
From International/Regional Origins to Mainland China via Shenzhen6 hours≦Connecting Time≦36 hours Shenzhen Airlines
From International/Regional Origins to International/Regional Destinations via Shenzhen6 hours≦Connecting Time≦36 hours Shenzhen Airlines
From Mainland China toMainland China via Shenzhen6 hours≦Connecting Time≦24 hoursShenzhen Airlines

Note:

1. Connecting Time:the difference between the actual arrival time of the preceding flight and the scheduled departure time of the subsequent flight.

2. If the connecting time is less than the above-mentioned time,transfer accommodation service cannot be provided.

3. For details of the specific booking requirements, please refer to the Shenzhen Airlines official website- Self-service - Flight Services - Transit Accommodation.


Introduction of Free Transfer Hotels in Shenzhen

1.The Standard of Transit Hotel

StandardBusiness classPremium economy class or VIPs with Phoenix Miles gold cards or above in economy classEconomy class
Intercontinental and Middle East routes S5(5 diamonds or
equivalent hotel single room)
S4(4 diamonds or
equivalent hotel single room)
S3(3 diamonds or
equivalent hotel single room)
Intracontinental S4(4 diamonds or
equivalent hotel single room)
S3(3 diamonds or
equivalent hotel single room)
S2 Level
(2-3 diamond or equivalent hotel with standard room)
Domestic to domesticS2 Level
(2-3 diamond or equivalent hotel with standard room)
Note: Intercontinental refers to routes between continents and intracontinental refers to international (regional) routes within Asia.

2.Hotel Information

NO NameS-classTel
1Shenzhen Anthea Meilan HotelS50755-26338888、
18128816337
2Tianhe Hotel (Bao'an Airport Store)S40755-23289999、
18138298790
3Tomorrow Hotel (Airport Store)S40755-29771935、
18194014797
4VIENNA INTERNATIONAL HOTEL
(Shenzhen Airport Hangcheng Branch)
S30755-23235888、
18038188755
5Vienna Best Sleep International HotelS30755-29969188, extension 0
6ShenZhen Airport HotelS30755-27772888、
13612975601
7Vienna Hotel
(Shenzhen Airport Gushu Subway Station Store)
S20755-29962888
8Hanting Premium Store
(Bao'an International Exhibition Center Store)
S20755-29912168、
15768540240
9Hanting Hotel
(Shenzhen Bao'an Airport Terminal Store)
S20755-23053475,
19047048095

Booking Methods and Requirements

1. Due to the limited number of rooms available at partner hotels each day, it is not guaranteed that all eligible travelers will be able to enjoy the transit accommodation service. Travelers are requested to make reservations as soon as possible after confirming their schedule, while supplies last.

2. Online booking: After purchasing the tickets,log in to shenzhen Airlines official websites(international websites,domestic official website),Shenzhen Airlines mobile terminal(App,WAP, WeChat mini program,WeChat official account) for booking.

3. Manual booking:When purchasing the tickets,the air tickets sales staff will assist in booking the transit hotel,or the shenzhen Airlines 24-hour service hotline 95361 is always available.


240-Hour Visa-Free Transit Policy

Citizens of 54 countries eligible for the visa-free transit policy, holding a valid international travel document, a confirmed onward ticket with a date and seat for a third country (or region) within 240 hours, and a completed Temporary Entry and Exit Card for Foreigners, can apply to the border inspection authorities at any of the 60 designated open ports. The border inspection authorities will handle the temporary entry procedures, and the visa-free stay duration starts from 00:00, the day following the entry date.

For the list of eligible countries and ports, please refer to the website of the National Immigration Administration: https://www.nia.gov.cn.


24-Hour Transit Visa-Free Policy

Foreign passengers taking international or regional flights and holding international connecting tickets within 24 hours, transiting through nine international airports including Beijing Capital, Beijing Daxing, Shanghai Pudong, Hangzhou Xiaoshan, Xiamen Gaoqi, Guangzhou Baiyun, Shenzhen Bao'an, Chengdu Tianfu, and Xi'an Xianyang, proceeding to a third country or region, are eligible to transit visa-free without immigration inspection procedures.

For details, please refer to the National Immigration Administration website: https://www.nia.gov.cn.


Prohibited and Declarable Items by Chinese Customs

1.Prohibited items

1.1 Various weapons, imitation weapons, ammunition, and explosives.

1.2 Counterfeit currency and forged securities.

1.3 Printed materials, films, photographs, records, tapes, discs, computer storage media, and other items that are harmful to Chinese politics, economy, culture, and morality.

1.4 Various highly toxic substances.

1.5 Opium, morphine, heroin, marjuana, and other addictive narcotics and psychotropic drugs.

1.6 Animals, plants, and their products carrying dangerous pathogens, harmful insects, and other harmful organisms.

1.7 Food, medicine, or other items that are harmful to human and animal health, originate from epidemic areas, or can spread diseases.

2. Declarable items

2.1 Animals, plants, and their products, microorganisms, biological products, human tissues, and blood products.

2.2 Personal items for travel, such as cameras, camcorders, and laptops, with a unit price exceeding CNY 5000, which need to be brought back to the country by residents.

2.3 Cash exceeding CNY20,000 or its equivalent of USD 5000 in foreign currency.

2.4 Goods, samples, and promotional items.

2.5 Other declarable items.

For more details, please refer to the website of the General Administration of Customs of the Peoples Republic of China: http://www.customs.gov.cn

*Your checked luggage will be directly delivered to the destination. If you carry items that need to decleared to customs, please truthfully fill in the corresponding colums of the “Declaration Form” at the customs and have the items inspected and go through the necessary procedures.


Notice

1. For all international passengers transferring through Shenzhen, please ensure that you have a valid entry permit.

2. To save time at immigration, please carry luxury and valuable items with you.

3. Transfer accommodation service includes one night of accommodation, one breakfast, and transportation between the terminal and the hotel. Any additional expenses are the responsibility of the passenger. The duration of the stay will depend on the specific requirements of the hotel.

4. Shenzhen Airines 24-hour official service hotline:95361.