Shenzhen Airlines Rolls out Paperless Services to Make Travel Easier and More Convenient
Shenzhen Airlines transported 264,400 passengers in Shenzhen during the first week (Jan. 21-27) of the Spring Festival travel period, including 148,300 outbound travelers. Over 70 percent of the 264,400 passengers availed themselves of paperless services provided by the company during their air travel. To meet passenger needs and optimize their travel experience, the company has rolled out multiple paperless services via the Shenzhen Airlines Mashangfei (深航码上飞) WeChat mini-program and the Shenzhen Airlines app, making travel easier and more convenient
According to sales staff at Shenzhen Airlines, passengers can book tickets, check flight status, check in for flights, board using mobile boarding passes, and receive electronic baggage codes using the mini app. It will allow travelers to change travel dates or cancel trips and get e-invoices and itineraries via the mini app in the future. Passengers can access the mini app by following the Shenzhen Airlines WeChat public account or search for the app on WeChat.
Passengers can also receive QR code boarding passes, change travel dates, get e-invoices for itineraries, and check in for flights as a family using the Shenzhen Airlines app. In addition, special passengers can use the app to apply for services. Travelers can check in for their flights, select seats and get e-boarding passes via their mobile phones, and scan e-boarding passes at security and boarding gates to complete verification. They can also change travel dates and apply for e-invoices for itineraries via the app, which helps travelers save time, avoid queues, and enjoy more efficient, convenient and environment-friendly travel experience.
